Privacy Policy

Dily Hair LLC ("we," "us," or "our"), operator of Prohall Professional (prohall.do), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including through Amazon integrations.

1. Information We Collect

We may collect the following types of information:

• Personal identifiers (name, email address, shipping address, phone number)
• Payment and transaction information
• Account credentials when you sign in via third-party services such as Login with Amazon
• Order history and product preferences
• Device and browser information, IP address, and cookies
• Communications you send us

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations, shipping updates, and service-related notices
• Improve our products, website, and customer experience
• Send marketing communications (only with your consent, where required)
• Comply with legal obligations
• Prevent fraud and protect our business and customers

3. Amazon Integrations

If you connect to our services through Amazon (including Login with Amazon, Amazon Pay, or any Amazon API), we receive only the information you authorize Amazon to share with us, such as your name, email address, and shipping address. We use this information solely to provide the requested service and do not sell or share Amazon-derived information with third parties for their own marketing purposes. Your use of Amazon services is also governed by Amazon's Privacy Notice.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers (payment processors, shipping carriers, email platforms, hosting providers) who help us operate our business
• Legal authorities when required by law or to protect our rights
• Successors in the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, and support marketing. You can control cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at sales@prohall.co.

California residents have additional rights under the CCPA, including the right to know what personal information we collect and to request deletion. We do not sell personal information as defined under the CCPA.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. International Users

If you access our services from outside the United States, your information will be transferred to and processed in the U.S.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Dily Hair LLC
2675 SW 28 Ave # A
Miami, Florida 33133
sales@prohall.co