Terms and Conditions

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TERMS & CONDITIONS

Who are we?

Prohall Cosmetic USA is a brand that is found in several countries, now comes to the United States specifically in Miami Florida to offer high quality hair products. The results are guaranteed and incredible.

We are the leader in Brazil, our line of hair products are for professional use and daily care.

Purpose and Scope

The purpose of this contract is to regulate the purchases of products through the prohall.co.

When requesting and carrying out the process of purchase of the product, the user is accepting to fulfill all the conditions published in prohall.co.

Buyer’s responsibility

We provide clear and detailed information on each product on our website, therefore each buyer declares that they know what they are buying. Similarly, the buyer also states that:

– Is of legal age (+18).

– It is the holder of the account or card by which the payment of the product will be made.

– He/she has the consent for the reception and delivery of the product to the shipping address he/she will provide.

– Is aware of the operation and composition of the product you wish to purchase.

Procedures for sale

To make the purchase, it is mandatory that the buyer accepts the Terms and Conditions to continue.

Before proceeding to the hiring (purchase), the user must visualize and verify the characteristics of the product, price and tax to be sure of wanting to make the purchase and the total amount to be paid.

The user must place his or her data correctly, as well as the telephone number and shipping address. In this way, the shipping process is facilitated and inconveniences are avoided.

Payment is made by debit or credit card, or via Paypal. And once made, a payment confirmation e-mail will be sent to the user’s mail.

If this email does not reach your inbox, check your Junk Mail folder or verify that you have entered your address correctly. It may also be due to a server failure. If you can’t solve the problem, please contact us through our chat or WhatsApp that will be attentive 24 hours. Also by our mail [email protected]

Processing & Tax

Tax: Consumer: All Florida orders will be charged the 7% Florida state tax.

Exception: for salon professionals who wish to exceed the purchase of 5 or more professional products, a discount will be given.

Pricing: All prices and charges on this website are shown in US dollars. Prices do not include shipping and handling as there is no charge. At the time of paying for any product from Prohall, only the 7% tax rate established by Florida law will be charged.

In case there is an error in the price of a product you have ordered, just write to us in our chat or to WhatsApp directly. This way we will inform you about the problem as soon as possible, and we will also confirm if you want to continue with the order or cancel it. If we cannot contact you for any reason, your order will be considered cancelled.

When product prices are reduced as part of a sales promotion, those prices are valid for a certain period of time, and we will still notify you on the website.

Payment: Payments for products ordered will be debited from your account. The total cost of your order is the price of the products plus the established Florida taxes, you must also confirm on the screen that it is all right to continue with the payment.

There are a variety of options to pay, you must choose from your preference.For credit or debit cards you must confirm, which is the one you are using to purchase products through this website. So all credit or debit card holders are subject to validation checks and authorization by the card issuer. If your card issuer refuses to authorize payment for any reason, we will not accept your order and will not be responsible for any delay or non-delivery as a result.

The acceptance of your order is an agreement between you and us, the formation of a contract will take place when the issuer of your credit or debit card has authorized the payment of the cost of the products ordered, we will send you an email with the confirmation of your order.

Payment

If you make a purchase on our website you can notify in our whatsapp +1 (305) 922 3770 specifying name and product purchase.

Return

The user can make the return only by taking exceptions as long as he leaves a record of it. The deadline for receiving the product is 1 day maximum 2 days.

Refund

All money paid in respect of cancelled orders will be refunded in full within ten (10) days of cancellation, up to fewer days, even if you receive an email